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A world-class team to deliver a top-notch customer service that empowers online merchants’ success
We’re Hiring!
We believe that an awesome experience comes from an awesome customer service team
We're looking for customer success specialists who can provide a positive experience and build a trusted relationship with customers.
Customer Success team is shaped by customer specialists whose experience and skills help foster the quality of the customer journey.
If you have a customer centric mindset, own a fantastic troubleshooting skill and a quick learning and adaptability, join us!
Why you'll love working here
Becoming a member in Customer Success team, you will
Deliver a top-notch customer experience which helps customers to maximum their benefits
Become an expert with in - depth knowledge about world-class products and services
Own valuable customer relationships in one of the fastest thriving industries.
Competitive salary
Performance review: 2 times/year
13th month salary bonus
Yearly bonus (Up to 3 months)
Public holiday bonus
40 working hours/week
(Mon - Fri)
12 remote working days/year
12 days' annual leave/year
Job Openings in Customer Success Team
We’re working to find better ways to help eCommerce businesses succeed, and we’re looking for talented people like you to join Seal Commerce!
Can’t find an open role that’s right for you?
Opportunities are endless! If you don’t see the job you’re looking for but think you’d make a strong addition to our team, don't hesitate to submit your cover letter and resume and let us know why you’d make a great impact!
Say Hello!6 steps in our hiring process
01/ Submit your resume
The 1st connection for us to review your application before reaching out to get to know you better.
02/ Online Interview
In this step, we will talk about your previous experience, future goals, and expectations for the position.
03/ Do a test
You'll do a simple test to show us your approach, ideas, and knowledge in a real case that may occur in your position.
04/ Onsite Interview(s)
You have a chance to meet us and visualize what you will do in this position. You learn more about our structure, goals and culture. It’s also time for negotiations.
05/ Get the offer
You’ve got the offer! We can't wait to have you in our team!
06/ Welcome on board
You get a warm welcome from all members. You will join an office tour and attend the company orientation section. Rock on your 1st day at Seal Commerce!
How Seal Members talk about us
“I am so lucky to apply successfully to Seal Commerce, because it is the workplace where all employees want to experience: an enthusiastic leader, energetic team members and managers who always consider that empathy comes first…”
“I remembered that it took exactly 1 hour 30 minutes for the interview to apply to Seal Commerce. It means that the working procedure and working style is quite meticulous and professional. I like the working environment like that.”
“I always try to find an working environment that fosters positive, professional working relationships, and mutual respect. At Seal Commerce, I strongly believe that I’ve made the right decision. I can do what I love and love what I do here.”
“Remote Working Policy of Seal Commerce is quite a human-centric policy, helping employees adapt and work with peace of mind. The interactive working environment and supportive colleagues are also one of the things that I impress with!”
“All developers who are new to a working environment must self study every things. Thanks to supportive and enthusiastic Seal-ers, I can adapt and grasp tasks quickly. It's also awesome that we have the same interests in games & sports!”
“Products have a clear strategy and goal. The task is challenging but interesting. I have the opportunity to research & perfect meticulously all product's features from the user's perspective. As a result, I also improve my own competency.”
“The working environment is quite comfortable, colleagues are humorous, funny but very enthusiasitc to support. Here, we work hard with interesting and global products and play harder in a very young and dynamic environment.”
“There's just plenty of rooms for growth at Seal Commerce, such as explore new aspects, test out solutions, lead sprint items, manage a new project... The managers are all for it as long as you are ready to break your limit and move up your career.”
“I like the flexibity of remote working policy. 15 - minute daily scrum meeting helps me to focus on my team's goals without missing any deadline. It looks fantastic when I don't need to go out and stuck in traffic jams these days.”
“Seal Commerce is an environment where young people can learn a lot and prove themselves. I faced a lot of difficulties in the first steps in managerial role, but the trust of the leader and co-workers helps me move forward confidently.”
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